About Us

Here to Help

Our customer care team is available by phone or e-mail to help with any queries, updates, help or product information. Our telephone lines are open Mon-Fri 9am-5pm or alternatively e-mail us anytime and we will respond within 1 working day. To contact us, Click here

Delivery

We aim to deliver items which are in stock within 24 hours (working day) to Mainland UK, Ireland and Scotland. You will receive a dispatch notification email when goods leave our warehouse with a tracking number. Using this number you can track the one hour delivery time slot allotted for the delivery of your parcel by our courier company to ensure you are avilabel to receive it or if not convenient you can re-arrange the time that your parcel will be delivered. Should any unexpected delays occur, we will endeavor to inform you as soon as possible. A minimal carriage charge or free shipping will depend upon the delivery address and order value. We are able to deliver globally and recommend you email us a list of the products you wish to purchase along with your address so that we can obtain a bespoke quote for you. For full delivery information, Click here.

Satisfaction Guaranteed

In an attempt to continually improve our service we welcome any feedback on where we can improve - kindly let us know. In addition, we do have a price promise in which we guarantee where possible to be the best value online store without compromising on quality or service. Terms and conditions apply.

Payment

We accept most major credit cards and payment is securely taken by the Sage Pay secure server. We receive funds via Sage Pay once your order has been placed. Payment is taken in £ Sterling. Refunds can take up to 3 working days to reach your account, the duration of this will vary depending on who you bank with.