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Delivery

Home>Delivery
       
       

When to expect Delivery

As most of our products are held in stock, we aim to deliver your goods within 3 working days.

Next to each product listed on our site we indicate if the items are held in stock, or how long we expect delivery to you to be. Furniture, for example, may not be in stock at the time of your delivery may take a little longer. If there are any delays from the manufacturer, that we are not aware of at the time of you placing your order, we will inform you by email with an estimated delivery date.
       

Track Your Packages

When you put your order, we emailed you a tracking number. Enter your Tracking Number and Email Address below to track your order.

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Delivery Cost

On all orders to mainland UK addresses (see light grey areas on map below) we are able to offer an incentivised carriage charge based on your order value with us as follows:

Order Value (£) Delivery Charge (£)
£0.00 to £49.99 £3.99
£50.00 to £74.99 £2.25
£75.00 + FREE
  • Orders for the Scottish Highlands, the Channel Islands (Jersey and Guernsey), the Isle of Man or Ireland (see darker grey areas on map below) will all be charged at £9.95.
  • We are able to deliver to European destinations and other parts of the world. Please refer to the table below for estimated delivery cost for each region/country:
Country Shipping Cost (£)
Scottish Highlands, the Channel Islands (Jersey and Guernsey), the Isle of Man or Ireland £9.95
Belgium, Luxembourg, Netherlands £10.95
Republic of Ireland, Corsica, Denmark, France, Germany £12.95
Monaco, Sardinia & Scicily £15.95
Italy, Spain, Austria, Czech Republic, Finland, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden £19.95
Azores, Balearic Isles, Madeira, Estonia, Latvia, Lithuania, Cyprus, Greece, Bulgaria £25.95
Gibraltar,  Malta, Norway, Liechtenstein, San Marino, Switzerland £27.95
Turkey, Albania, Bosnia, Croatia,  Macedonia, Moldova, Ukraine £47.95
Andorra £50.95
  • Please also note, export shipping charges are estimated. If the purchase is large and exceeds more than one 30 kilo box we will advise you that additional shipping charges will be due. Payment for these additional costs can be added to your original method of payment.
  • We can deliver to a BFPO address, but there is an additional £10.00 carriage cost which we will add to your card. This charge will not show at check out, but we will manually add after the order has been processed.
delivery map

Delivery of Goods

When the courier delivers your parcel it will be necessary for the recipient to sign for the parcel as proof of delivery. Therefore it is important that someone is available to receive the goods at the given delivery address.

If no one is available to sign for the goods our courier service will attempt re-delivery. Unfortuantely if this happens again the goods are automatically returned to us. In this instance we will attempt to contact you. If you would like us to re-attempt delivery we will have to charge you the carriage costs that are incurred. Alternatively we can refund your order as long as the item(s) are not personalised and we are able to re-sell them.

For full details of our delivery policy, please visit our terms and conditions page.