Baby City Ltd | Contact Us Page l Online Form

Want to talk?

You can call us on 0208 845 2288

*Name

*Email

Phone Number

*Message

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Here to help

We only stock reputable baby brands that are quality assured and UK compliant, to ensure we can deliver a product you can trust and rely on. We are privileged to have a close working relationship with all our suppliers, in many cases spanning over 15 years, helping us to know and understand the products we sell - they are not just a commodity to us. This is an area our team has knowledge and experience in and are here to help if you want to e-mail in or talk about your product selection.

Similarly, in the unlikely event of a product developing a fault you can rest assured we are on hand to help with a solution guided by the manufacturer.

You can call us 9am to 5pm, Monday to Friday on 0208 845 2288 or e-mail us anytime on customerservice@babycity.co.uk and we will aim to respond within 1 working day.

Delivery

We hold all our products in our own warehouse in a modern and efficient 20,000 sq ft warehouse, located in West London. We aim to dispatch same working day with a next working day delivery courier service to mainland UK. Northern Ireland and Scotland courier transit time is 48hrs. We do not offer international shipping.

A tracking number will be e-mailed to you on dispatch of your order so you can track your parcel. You should also receive a text message from the courier company on the day of delivery advising a 1 hour delivery time slot. If this time is not suitable for you, you can re-arrange by following the courier's instructions.

Please note we use RECYCLED boxes, meaning your order may be packed for transit in the original outer carton box of another product. Please open the transit box to check your order contents.

Pregnancy to 12yrs

CATEGORIES AT BABY CITY

Our vast range of over 2,500 products are grouped into categories to make shopping and looking for what you want a little easier.

Shop Now

For the Family

Brands at baby city

Shop industry leading brands known for their quality, innovation and functionality, with many boasting multi award winning status and international acclaim.